Terms & Conditions

Terms and Conditions of Didintle

Welcome to Didintle. By accessing our website, purchasing our products, or using our services, you agree to comply with the following terms and conditions, as well as any policies referenced herein or available on our website. Please read these terms carefully.

Orders and Payment

We accept online payments through our website. All payments must be made at the time of order. Your order is not confirmed until payment has been received in full. We reserve the right to cancel any orders at any time.

Shipping and Delivery

We ship our products to customers in South Africa. Our shipping times may vary depending on the product, quantity, and location. We use a third-party courier service for deliveries, and we are not liable for any loss or damage caused by the courier. Customers should take up any issues regarding delivery with the courier themselves.

Product Descriptions

We make every effort to accurately represent our products on our website. However, we cannot guarantee that the color or appearance of the product will be exactly as it appears on our website. If you are not satisfied with the appearance of the product, please contact us to discuss a possible return or exchange.

Refunds and Returns

We do not offer refunds on any of our beeswax candle products. However, if you are not satisfied with your purchase, please contact us within 7 days of receipt of your order to discuss a possible return or exchange. All returned items must be in their original condition and packaging.

Intellectual Property

All content on our website, including images, text, and logos, is the property of Didintle and protected by South African and international copyright laws. You may not use any of our content without our express written consent.

Limitation of Liability

To the fullest extent permitted by law, Didintle is not liable for any direct, indirect, or consequential loss or damage arising out of your use of our website, products, or services. By using our website, products, or services, you agree to indemnify and hold harmless Didintle and its directors, employees, and affiliates from any and all claims, damages, or expenses.

Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website, products, or services after such modifications constitute your agreement to the new terms.

Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from or related to these terms and conditions will be resolved in South Africa.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at info@didintle.com 

By using our website, products, or services, you agree to these terms and conditions.

(Last edited: 27 April 2023)